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Support
Capbase customers get access to chat and email support 24/7 not just for technical product support, but also business consultation
Getting Started
Growing / Managing your team
How can I terminate an advisor?
How can I cancel an invitation sent?
Why can't I terminate someone from my team?
How can I terminate a contractor?
How do I add an employee?
How do I add an advisor?
How do I add a contractor?
How can I terminate an employee?
How can I terminate a company officer or board member?
How can I edit an officer role?
How can I add someone to my board of directors?
Can I add more officer roles?
Fundraising 101
How can I edit the parameters of my current fundraising round?
Can I void a SAFE or convertible note?
How can I close my current fundraising round?
How do I open a new fundraising round?
Can I find prospective investors using Capbase?
How do I send a Convertible Note?
How do I send a SAFE?
How do I add investors to my fundraising round?
Compliance 101
Managing your company
How can I complete or update my company profile?
How can I update the connected bank account and wire transfer details?
What is the process of authorizing additional common shares?
What is the process of changing the legal name of the company?
Can I amend my Bylaws?
How can I change my company address?
Where's my stamped Certificate of Incorporation?
Where's my EIN Letter?
How do I dissolve my C-Corp?
My Document Room
For employees, contractors or advisors
For investors
Non-Disclosure Agreements
My Capbase Account
How do I close my Capbase account?
When does my Capbase subscription renew?
How can I get the invoice or receipt for my Capbase subscription payment(s)?
How can I update my billing details?
Where can I get a Capbase's W-9 Form?
Is there a referral program for Capbase users?
How can I update my name, password, mailing address or email address?