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Support
Capbase customers get access to chat and email support 24/7 not just for technical product support, but also business consultation
Getting Started
Growing / Managing your team
How can I cancel an invitation sent?
How can I terminate an advisor?
Can I add more officer roles?
How can I edit an officer role?
Why can't I terminate someone from my team?
How can I add someone to my board of directors?
How can I terminate a contractor?
How can I terminate a company officer or board member?
How can I terminate an employee?
How do I add an advisor?
How do I add a contractor?
How do I add an employee?
Fundraising 101
How can I edit the parameters of my current fundraising round?
Can I void a SAFE or convertible note?
How can I close my current fundraising round?
How do I send a Convertible Note?
How do I send a SAFE?
Can I find prospective investors using Capbase?
How do I add investors to my fundraising round?
How do I open a new fundraising round?
Compliance 101
Managing your company
What is the process of changing the legal name of the company?
What is the process of authorizing additional common shares?
How can I complete/update my company profile?
How can I update the connected bank account and/or wire transfer details?
Where's my EIN Letter?
How do I dissolve my C-Corp?
Can I amend my Bylaws?
How can I change my company address?
Where's my stamped Certificate of Incorporation?
My Document Room
For employees, contractors or advisors
For investors
Non-Disclosure Agreements
My Capbase Account
When does my Capbase subscription renew?
How can I get the invoice or receipt for my Capbase subscription payment(s)?
How can I update my billing details?
How can I update my name, password, mailing address or email address?
Is there a referral program for Capbase users?
Where can I get a Capbase's W-9 Form?
How do I close my Capbase account?